Services | Sametime
Award Winning Lotus Notes CRM & Lotus Notes SFA - Lotus Domino CRM & Lotus Domino SFA

Sametime

Sametime provides presence awareness, instant messaging and Web conferencing. Using Sametime people discover if others are available to communicate and collaborate, correspond quickly through instant messaging and present information through Web conferencing.

Our experience with Sametime is vast and cover several aspects of that environment.

BOTS: Our Bots integrate Sametime awareness and collaboration environment with your legacy systems. With these tools you can perform tasks like locating information in your office applications, check on events and even generate real time support where users chat with your systems assuming they are talking to a real person.

Also, we have developed technology over time, allowing us to perform user interface modifications, typically at run time, adding additional functionality to the IM Client.

Brief overview of our experience with Sametime

  • Creation of customized bots
  • Integration of Sametime with external Lotus Notes application
  • Enhancing Sametime connect client (C++ and Java) to perform additional functionality, including connecting to other messaging and collaboration services.
  • Deep knowledge of C/C++/Java Sametime API
  • Tight Integration with QuickPlace and Domino.Doc
  • Connect Client configuration/customization based on user rights and roles in the organization
   Award Winning Lotus Notes CRM & Lotus Notes SFA - Lotus Domino CRM & Lotus Domino SFA
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